Refund and cancellation policy
We want you to be happy with Flight. If you're not, here's how refunds and cancellations work for paid plans.
The short version: email us within 7 days of a payment for a full refund of that payment. Cancel any time, and you won't be charged again.
Refunds
If a paid plan isn't right for you, email us within 7 days of a payment and we'll refund that payment in full.
After 7 days, payments can't be refunded, except where the law requires it. We don't give partial refunds for the unused part of a billing period.
How to ask for a refund
- Email suryanarayanan7798@gmail.com from the address you paid with, or tell us which address that was.
- Include the order number from your Dodo Payments receipt email, if you have it.
- We'll confirm by email. The money goes back to the payment method you paid with, through Dodo Payments; depending on your bank, it can take 5 to 10 business days to show up.
Cancelling a subscription
You can cancel at any time:
- from the Dodo Payments customer portal (the link is in your receipt email), or
- by emailing us, and we'll cancel it for you.
Once you cancel, you won't be charged again. If you cancel at the end of your billing period, your plan stays active until then.
Who handles payments
Dodo Payments is our reseller and the Merchant of Record for all our orders, so it takes payments and issues refunds, and its Buyer Terms also apply. If something looks wrong with a charge, please email us before disputing it with your bank: we can usually sort it out faster.
Your legal rights
This policy doesn't affect any rights you have under the consumer laws of the country where you live.
Contact
Refunds, cancellations and billing questions: suryanarayanan7798@gmail.com.